Innovation in outsourcing should be a joint effort

Innovation has assumed high priority in the agendas of leading businesses. In the past, innovation was often viewed as a necessary evil but today it is integral to growth and sustainability.

Outsourcing of IP and legal services has become a common phenomenon across the globe, owing to the extensively analysed and well-publicized benefits that it promises.

Foreseeing the various implementation challenges associated with outsourcing, clients often begin by outsourcing only low-risk and low-complexity functions. When this is successful, the validation of the outsourcing model paves the way for outsourcing of higher-complexity and higher-value functions.

TS Sharat is a senior patent engineer and leads the Intellectual Property Support Services Unit at Clairvolex Knowledge Processes, a Delhi-based legal outsourcing firm.